• Appointment Booking: All appointments must be booked through phone call only or WhatsApp but best option is by phone for convenience and efficiency.
• Cancellation Policy: Cancellation is not possible …. I like our cline to make sure about this appointment 100%
• Late Arrivals: Please arrive on time to ensure you receive the full appointment duration. Late arrivals may result in a shortened service. Or to be charge 1.30 Chf per minute
• Client Conduct: We expect all clients to behave in a respectful manner towards our staff and other clients at all times.
• Children’s Policy: Children must be accompanied by an adult and supervised during their appointments.
• Hygiene: For the comfort and safety of all clients, we ask that you arrive with clean hair and body.
• Personal Belongings: We are not responsible for any lost or damaged personal belongings during your visit.
• Qualified Professionals: Only our trained and certified staff members are permitted to provide salon services.
• Feedback and Concerns: If you have any concerns or are unhappy with a service, please bring it to the attention of our management immediately.
• Outside Food and Drinks: Outside food is not allowed inside the salon. Only water bottles are permitted.
• Refusal of Service: We reserve the right to refuse service to anyone displaying disrespectful or inappropriate behavior.
• Payment: Payment for services must be made at the time of appointment according to our accepted payment methods. The deposit fee can be collected before appointment
• Gratuity: Gratuity is appreciated as a symbol of excellent service, but it is not mandatory.
• Allergies: We cannot be held responsible for any allergic reactions to products used during your appointment. We using just the best products from all over the world, allergies can happen, Please inform your stylist of any known allergies.
• Hair/Scalp Conditions: Please inform your stylist of any existing hair or scalp conditions that may affect the service.
• Confidentiality: Personal information and contact details shared during appointments will be kept strictly confidential.
• Use of Personal Phones: Clients are requested to keep personal phone use to a minimum to maintain a relaxing environment for all. Hairstyles may ask our clients to put the phone down in order that your body will be in the right position
• Quiet Policy: Speaking softly and keeping noise to a minimum will ensure a calm and peaceful atmosphere for our clients.
•The content and images on our website are protected by copyright and should not be used without permission.
• Terms of Service: By using our website, you agree to abide by our terms of service and policies as outlined.

• Educational Guidance: We will educate you on the potential risks and consequences of using non-professional hair products, emphasizing the importance of choosing professional salon services. We are able to tell you what is the right product that suit to your hair type and situation
• Limitations: Please understand that our ability to repair and restore hair damaged by box dyes, pharmacy products, or glossary shampoo & treatments etc at the supermarket products may be limited and may require multiple treatments over time. We are not able to take the responsibility if a client want to do the color correction ( if you have box dyes or bleached hair from somewhere else ) and the color correction results will not be 100% we are not able to garantiert the results

• Tailored Solutions: While we cannot be held responsible for damage caused by previous product usage, we will work with you to provide tailored solutions to improve the health and appearance of your hair.
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• Preventive Measures: Going forward, we strongly recommend avoiding the use of box dyes, pharmacy products, and glossary products, and seeking professional guidance for hair care and color treatments to minimize further damage.
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• Assessment of Hair Condition: Our experienced stylists will assess the condition of your hair to determine the appropriate treatments and services.
• Proper Diagnosis: We will identify the causes and types of damage to provide specialized solutions for your hair’s specific needs.
• Repair and Restoration: Our salon offers a range of treatments designed to repair and restore damaged hair, such as deep conditioning and protein treatments. Brazilian Blowouts , Olaplex Treatments ( Stand Alone ) or O-Clinic Korea
• Home Care Recommendations: We will provide tailored recommendations for at-home hair care products and routines to maintain the health and vitality of your damaged hair. Avoid air dry by bleaching hair , Japanese Straightening, Korean Perm , because water in Switzerland got too much calcium
• Heat Styling Awareness: We will educate you on the potential damage caused by excessive heat styling and offer guidance on heat protection products and techniques. Especially after Japanese straightening we would like you to avoid using flat irons at all
• Avoiding Chemical Overprocessing: We encourage minimizing chemical treatments and recommend seeking professional expertise to minimize the risk of further damage. Avoid box dyed
• Regular Trims: Regular trims are vital in removing split ends and preventing further damage. We recommend scheduling regular appointments for hair maintenance. Especially by Korean perm , clients should come to trim the end of your hair every 2-4 months
• Gentle Handling: Our stylists will handle your hair with care, minimizing tension and breakage during styling and brushing.
• Protection During Coloring: If coloring your hair, we utilize professional products and techniques to minimize damage and maintain hair integrity with Olaplex, K18 and other bond maintenance ingredients
• Patience in Hair Recovery: We emphasize that repairing damaged is not easy hair takes time and effort, clients must not have expectations that the hair will be 100% perfect at 1st visit and we will guide you throughout the recovery process, recommending gradual steps towards healthier hair. Recommending you for a hair treatment program, We will recommend a good home care such as Olaplex, K18